We all know how important it is to have the correct documents available before a scheduled surgery (and have also likely experienced the consequences of not having them.) When your important documents are on paper, they are typically only available to one staff member at a time. It's also extremely easy to misplace them - and losing documents after a physician office faxes them to you is frustrating for all parties!
Having an online document management system ensures that all patient documents are kept in one secure location. Staff members know exactly where to find specific documents and multiple people can view them at once. Additionally, the audit trail of an online document management system helps eliminate any back-and-forth / finger-pointing about who sent which documents. This increases facility security, decreases frustrations between your facility and physician offices, and ultimately helps you provide the best possible care for your patients.