Balancing COVID-19 and Patient Satisfaction

Covid-19 keeps coming in waves, causing confusion and concern for patients and ASCs alike. Patients try to keep up with shifting, sometimes conflicting, information from the CDC, state and local officials, and their physicians. As a result, many ASC  patients are incredibly stressed now that the Delta variant is spiking. Keeping patients satisfied while maintaining a healthy ASC environment is complicated. Still, there are ways to make sure you uphold the highest safety standards and reduce your patients' confusion and worry.

Taking Your ASC Facility to the Next Level

Ambulatory Surgery Centers are growing in popularity. More individuals every year realize they can get top-quality health care at a reasonable price without having to check into a hospital. Surgeons are also increasingly opting for ASCs over hospitals for various procedures. How do you get these patients and new surgeons to choose your ASC over others in your area? 

Enhancing the Patient Experience for Total Joint Procedures

Total joint replacement or reconstruction is an invasive procedure with potentially lengthy recovery times. When patients are facing the prospect of joint procedures followed by weeks of physical therapy and restrictions, a positive experience at your ASC can dramatically improve their recovery and satisfaction.

How to Keep Your Patients at Ease

Any surgical procedure is a daunting prospect for patients. If it’s the first time a patient is having surgery, it can be frightening as well. Anxious patients often have questions or concerns that need to be adequately addressed. Putting these patients at ease is essential to their recovery and ensuring their ASC experience is positive.

Why Payment Plans Are a Must

The twofold goal of every ASC is the same: provide excellent ambulatory care, increase revenue. When we think of growing revenue, we often focus only on filling up the OR and working more efficiently. But payment plans are a crucial way to avoid leaving money on the table. 

Case Study: Increasing Patient Satisfaction with 1MP

We have the pleasure of working with ASC staff from all over the country. They use 1MP software to streamline and improve whichever daily functions they desire - and the results? Incredible functionality, fewer cancellations than ever before, increased revenue, and so much more. Here are a few real examples of how 1MP can help increase patient satisfaction.

What Trends You Need to Consider in Your ASC Design

The physical environment of your ASC can have a significant impact on your bottom line, patient satisfaction, and efficiency. Consider how your ASC facility is working—or not working—for you. 

The Advantages of an Online Document Management System

 

Patient Satisfaction: Our Top 5 Tips

Patient satisfaction can make or break the success of your ASC. As an anesthesiologist, I broke down 5 changes you can implement to keep your patients happy without costing you anything!  Here are my thoughts:

4 Key Tips for Patient Satisfaction