As we previously discussed, accreditation guidelines are there to help your ASC improve quality, safety, and efficiency. However, staying on top of certifications can be time-consuming. Some specific digital solutions can help.
COVID-19 has changed how all of us communicate. Chances are, you haven’t seen your patients in a while. So how can you increase patient engagement now?
Patient engagement tools are rapidly expanding. When they are implemented correctly, these solutions can offer significant benefits—improving outcomes, reducing costs, and increasing patient engagement. In an ever-expanding world of options, how do you choose the right patient engagement solution for your ASC?
The overall measure of a patient satisfaction score comes down to how patients feel about their care. While a patient’s impression of your facility can feel elusive, there are some tangible steps you can take to increase your patient satisfaction scores.
As more and more patients seek out reputable ambulatory surgery centers for outpatient procedures, it’s more important than ever that facilities consider ASC patient engagement as a key aspect of their overall communication strategies. What complicates the matter is finding a way to be personal and helpful for each individual patient without burning all of your time and energy doing so. There is ambulatory surgery center software available that makes these processes much easier, of course. But in developing your ASC messaging strategies, it is important to keep a few things in mind:
My name is Laura Stander and I work with the University of South Florida Health Information Systems. I support the technology solutions for the Ambulatory Surgery Center and other clinical applications like radiology or specific ultrasound products. We knew right off the bat that we needed an online anesthesia health history questionnaire.
We all know outpatient care at an ambulatory surgery center (ASC) is better. We might be partial though since we live, eat and breath it everyday. Recently, healthcare leaders were surveyed on industry trends and their points back up our feelings on ASCs being the best.
The aim of Accreditation Association of Ambulatory Health Care (AAAHC) and Centers for Medicare and Medicaid Services (CMS) is to help improve not only the quality of care and value that accredited organizations provide to their patients, but also how well these ambulatory care facilities run. There are a few important steps your ASC should take to become accredited.
Texas Health Orthopedic Surgery Center was spending over 2 hours a day on lengthy phone calls to remind patients of their appointments and explain pre-op instructions. The Director of Nursing, Kristi Baldwin, felt this process was too time consuming, and wanted a solution that would be more cost-effective and simple.