As we previously discussed, accreditation guidelines are there to help your ASC improve quality, safety, and efficiency. However, staying on top of certifications can be time-consuming. Some specific digital solutions can help.
Let's face it- staff at ambulatory surgery centers often haven't been trained in marketing their facility. They're medical professionals, not marketing gurus! Every facility wants a full OR to bring in as much revenue and as many patients as possible, but it's tricky to do this without insight on marketing. Our very own Marketing Director, Melissa Gall, outlined a few steps to follow to better market your facility and keep your OR full.
What exactly are Patient Tracking Boards? What makes them so crucial to have in my facility?
As your ASC resumes surgeries, patients and staff members alike will likely have many questions about infection prevention and new safety measures. And to increase your culture of safety, reassuring and communicating with your employees and patients is crucial.
Getting top talent in the door of your ASC is among the most critical priorities. However, the landscape of recruitment is changing. A recent survey found that 20% of ASC leaders planned to retire in the next three years. And replacing these leaders is becoming harder and harder, as many young surgeons are recruited directly after residency to large practices or hospitals. What can you do to recruit and retain top talent?
All ASCs strive for top-notch quality and safety. But what if your employees don’t have the perception that you are trying to improve safety? Increasing safety culture starts by acknowledging the barriers and challenges.
COVID-19 has changed how all businesses operate, and none are affected more than healthcare. As ASCs receive approval to reopen, how has the virus changed your culture of safety?
"It is the technology our patients expect. Most [patients] love being able to do this online. We have even won over many of our older, more hesitant patients."
-Joyce White, Administrator at Cypress Surgery Center
With an average of over 900 cases per month, Cypress Surgery Center sought a solution to help them work as efficiently as possible. The center prides itself on its commitment to quality patient care and looked to One Medical Passport to help deliver this level of care while saving time, money, and frustration.
In some regions, the COVID-19 curve is successfully flattening, and we are getting closer and closer to restarting elective surgeries. Already, administrators should be evaluating the backlog of missed operations and re-prioritizing how to proceed when they get the sign-off to re-open. How has COVID-19 changed the landscape of outpatient surgery?
The Ambulatory Surgery Center Association (ASCA) has released a checklist to help ASCs consider what they need to do to begin caring for non-COVID-19 patients. The full list is available for ASCA members, and we’ve outlined some of the most crucial factors below.
We live in a hyper-partisan, hyper-sensitive, hyper-litigious society. We are also addicted to our social media. The two can be an explosive combination.
