Patients considering elective surgery often have questions about why they should choose an Ambulatory Surgery Center over a hospital for outpatient surgery. Many aren't sure exactly what "ambulatory surgery" means and how it differs. Being able to explain the similarities and differences clearly can be a great selling point for your ASC and put patients at ease.
One Medical Passport (1MP) announced the launch of their second round of the Ambulatory Surgery Everyday Heroes Program. The company’s clinical-based team understands the stress, hard work, and sacrifice that comes with being an outpatient surgery professional. The ASC workflow solution company created this program in 2020 to not only give back to the ASC community, but to recognize, honor and reward these remarkable outpatient surgery professionals who have gone above and beyond their role and touched the lives of so many.
The One Medical Passport team had the opportunity to visit Hamilton Eye Institute to see the ways they've used 1MP solutions to streamline their processes. This testimonial covers their use of Big Board, our patient tracking solution.
Ambulatory Surgery Center patients are often uneasy, especially if it is their first time having surgery. For some patients, it may be the first time they've had surgery outside of a traditional hospital setting; for others, it is fear of the unknown. Addressing the most common worries patients have when at your ASC can go a long way toward successful recovery.
There is incredible industry growth in Ambulatory Surgery Centers across the country. In 2019, there were 9,280 active ASCs in the United States. In the first five months, 72 more ASCs opened, and the growth trend is poised to continue into the future.
The staff at the Orthopedic Surgery Center at Bryn Mawr Hospital were looking for ways to improve patient satisfaction at their facility. Case after case, the staff was finding zero patients returned their completed patient satisfaction surveys. Was it because they hated the care they received? Did they lose the survey papers? Bryn Mawr staff knew it was time to get answers to these questions.
Research has found that undergoing any total joint replacement can make patients feel uncertain, vulnerable, and nervous. They may experience a decrease in trust for their own body. They may have intense anxiety about harming their new joint. As their healthcare provider, you have a crucial role in helping patients feel more confident and at ease. Instead of feeling anxious and uncertain, with your help, patients can experience a significantly improved quality of life.
It would be wonderful if all the patients at your Ambulatory Surgery Center paid their bills on time, but that’s not the reality. Each year, the need to send out payment reminders increases and more patients expect them as a part of the services your ASC provides. Facilities that aren't gently reminding their patients about upcoming payments neglect a valuable tool in maintaining their ASC's cash flow. They may also be letting their patients down, as more people every year rely on electronic reminders to keep them on track financially.
Happy National Nurses Day from the One Medical Passport Family.