Happy National Nurses Day from the One Medical Passport Family. 

Revenue may be up at your Ambulatory Surgery Center, but cash flow may still be tight. Revenue is a long-term measure, while cash flow has a daily impact on your facility. To improve cash flow, focus on day-to-day operational costs. Part of the solution is found in how you handle patient payments; if patients drag their feet before getting around to paying for procedures, cash flow can get tight quickly. Here are some tips to increase cash flow at your ASC in 2021. 

Once the stepchild of hospitals for elective surgery, today’s Ambulatory Surgery Centers are quickly taking over the market. Every year, millions of patients opt to have a wide range of surgical procedures done at specialized ASCs rather than having surgery at a hospital. In response to the preferences of patients, more surgeons are performing operations at ASCs. They are also performing increasingly complicated procedures at ASCs. What caused the change in perception? It can be traced to three reasons that resonate with patients, particularly in today’s health care atmosphere. 

One Medical Passport is pleased to announce the kick-off of its ASC Leaders Advisory Board. 1MP, the leading provider of surgical care coordination and patient engagement software for outpatient surgery, created this group as a “think tank” to provide feedback from the front lines on ways to make outpatient surgery safer, more cost-effective and more convenient.

It's summertime, when most people think about vacations and enjoying the weather, not having outpatient surgery. Keep the revenue at your ASC from taking a nosedive during the summer months by focusing on ways to keep your facility operating at total capacity and ensure prompt, full payment for procedures.

Total joint replacement or reconstruction is an invasive procedure with potentially lengthy recovery times. When patients are facing the prospect of joint procedures followed by weeks of physical therapy and restrictions, a positive experience at your ASC can dramatically improve their recovery and satisfaction.

Any surgical procedure is a daunting prospect for patients. If it’s the first time a patient is having surgery, it can be frightening as well. Anxious patients often have questions or concerns that need to be adequately addressed. Putting these patients at ease is essential to their recovery and ensuring their ASC experience is positive.

Price transparency is increasingly becoming part of ASCs’ efforts to improve the patient experience. Here’s why it’s so important.

A culture of safety is essential to maintaining consistently high health standards for patients, personnel, and surgeons. While all Ambulatory Surgery Centers strive for safety, having a culture focused on this means taking it a step further. It has to become a seamless feature of every activity and transaction in the ASC. How do you achieve a culture of safety, where safety is more than just a buzz word?

Do your ASC patients know your expectations? COVID-19 has changed how all businesses operate, but none are as affected as the healthcare industry.