No one likes feeling like they are just a number of a statistic. When patients use your ASC for a procedure, they want to feel like they are valued as individuals, not part of a treatment conveyor belt. You should strive to make sure every patient receives personalized care and leaves your facility feeling that they were treated with dignity and individualized attention to ensure their health and satisfaction.
Covid-19 keeps coming in waves, causing confusion and concern for patients and ASCs alike. Patients try to keep up with shifting, sometimes conflicting, information from the CDC, state and local officials, and their physicians. As a result, many ASC patients are incredibly stressed now that the Delta variant is spiking. Keeping patients satisfied while maintaining a healthy ASC environment is complicated. Still, there are ways to make sure you uphold the highest safety standards and reduce your patients' confusion and worry.
One Medical Passport (1MP) recently announced the launch of their second round of the Ambulatory Surgery Everyday Heroes Program. The company created this program in 2020 to not only give back to the ASC community, but to recognize, honor and reward these remarkable outpatient surgery professionals who have gone above and beyond their role and touched the lives of so many.
An aging population and a rise in gastrointestinal issues in the population have both increased the need for endoscopic procedures that are safe and affordable. Ambulatory Surgery Centers are poised to step in and fill the need. However, there are vital factors that contribute to the success of GI/Endo programs in ASCs.
The administrators of Ambulatory Surgery Centers are tasked with, among many other duties, making sure the staff at ASCs perform their jobs with confidence and professionalism. There are several steps administrators can take to foster a positive environment for the ASC staff and maintain a professional, positive environment.
Ambulatory Surgery Centers have been expanding their reach over the years, taking on a wider range of out-patient surgeries and specialty procedures. These include total joint replacements, ophthalmological procedures, GI procedures, and biopsies. It’s undeniable that doing more procedures at ASCs benefits the surgeons and staff at these facilities, but it’s also a great boon for patients, who benefit in many ways from the option of having procedures done at ASCs.
Our very own Implementations Team Manager, Michele Scott, talks to us about mitigating patient risk and using 1MP solutions to do so.
The work of an Ambulatory Surgery Center doesn’t end when the patient goes home after a procedure. For patients to heal successfully and for your ASC to thrive, post-op patient communication is essential.
Ambulatory Surgery Centers are growing in popularity. More individuals every year realize they can get top-quality health care at a reasonable price without having to check into a hospital. Surgeons are also increasingly opting for ASCs over hospitals for various procedures. How do you get these patients and new surgeons to choose your ASC over others in your area?
Nursing is a calling as well as a career. Most people who become nurses have a passion for caring for others and an intense devotion to their work that can lead to burnout when they are emotionally, physically, and intellectually drained by the demands of their job. ASC nurses aren't immune to burnout, but there are ways Ambulatory Surgery Centers can minimize burnout to ensure good mental health for their nurses and the best possible care for their patients.