Creating a positive work culture is imperative in Ambulatory Surgery Centers. ASC employees are under constant stress because of the fast-paced environment and need to provide top-quality care at all times. The stakes are high, and there is always a risk that negativity can creep into your ASC's culture. Providing a positive culture for your staff will create a work environment where negativity has no place, resulting in better service, higher employee retention, and greater employee satisfaction.
Having top-notch surgeons at your Ambulatory Surgery Center is an essential factor in the success of your facility. Surgeons with solid reputations well known in their field get more referrals from doctors, and more patients request them. To attract and retain top surgical talent for your ASC, there are few things you need to have.
Anticipating the installation of new ASC software can create anxiety for surgeons and staff. Everyone worries if the software will be too complex to learn, whether it will make work life more difficult, and how it will impact patient care. Ambulatory Surgery Centers always have a lot going on and overlapping tasks that need to be handled.
No one likes feeling like they are just a number of a statistic. When patients use your ASC for a procedure, they want to feel like they are valued as individuals, not part of a treatment conveyor belt. You should strive to make sure every patient receives personalized care and leaves your facility feeling that they were treated with dignity and individualized attention to ensure their health and satisfaction.
Covid-19 keeps coming in waves, causing confusion and concern for patients and ASCs alike. Patients try to keep up with shifting, sometimes conflicting, information from the CDC, state and local officials, and their physicians. As a result, many ASC patients are incredibly stressed now that the Delta variant is spiking. Keeping patients satisfied while maintaining a healthy ASC environment is complicated. Still, there are ways to make sure you uphold the highest safety standards and reduce your patients' confusion and worry.
One Medical Passport (1MP) recently announced the launch of their second round of the Ambulatory Surgery Everyday Heroes Program. The company created this program in 2020 to not only give back to the ASC community, but to recognize, honor and reward these remarkable outpatient surgery professionals who have gone above and beyond their role and touched the lives of so many.
An aging population and a rise in gastrointestinal issues in the population have both increased the need for endoscopic procedures that are safe and affordable. Ambulatory Surgery Centers are poised to step in and fill the need. However, there are vital factors that contribute to the success of GI/Endo programs in ASCs.
The administrators of Ambulatory Surgery Centers are tasked with, among many other duties, making sure the staff at ASCs perform their jobs with confidence and professionalism. There are several steps administrators can take to foster a positive environment for the ASC staff and maintain a professional, positive environment.
Ambulatory Surgery Centers have been expanding their reach over the years, taking on a wider range of out-patient surgeries and specialty procedures. These include total joint replacements, ophthalmological procedures, GI procedures, and biopsies. It’s undeniable that doing more procedures at ASCs benefits the surgeons and staff at these facilities, but it’s also a great boon for patients, who benefit in many ways from the option of having procedures done at ASCs.